We welcome questions and comments about our website. Customer
feedback helps us fulfil our commitment to giving a service that
meets your needs and to continuously improve our service levels and
performance.
Having a problem with your download? Please click here
and follow on-screen prompts.
Alternatively, if you have a question regarding the use of Land
Register Online or your download problem persists you can e-mail us.
To help us deal with your enquiry please click the relevant link
below.
If you have a general enquiry about land registration and not about a problem you may be experiencing with Land Register Online please click here for
contact details.
If you experience a problem with Land Register Online please call us on 0844 8920456 (calls at the
national rate charged by your telephone service provider).
Calls are recorded - Telephone support is available during the following
hours:
08.30 - 18.00 Monday to Friday
08.30 - 13.00 on Saturdays
Please note that we are unable to answer
queries regarding the content of your PDF document or a land
registration general enquiry on this number. See General Enquiry for further
information.
To help us deal with your call as quickly as possible, please
ensure you have the following details to hand (if applicable):
address details of the property searched or Land Registry title number
WorldPay Transaction ID
PC Setup Information: Operating System, Adobe Reader Version, and Current Browser.
If you would like to speak to someone in Welsh, please ring Land
Registry Telephone Services for Wales on 0844 8920308, press 1 for the Welsh speaking service, and tell the
operator you have an enquiry about Land Register Online.
Problems understanding your PDF document?
If you have a question relating to the information contained
within the PDF please telephone the Land Registry office shown on
the lead page of your download quoting the title number.